mhinteractiveENTERPRISE SOFTWARE. HUMAN THINKING.

A more connected approach to care

Dynamic Health®

Mental health case management, clinical records and connected client support in one adaptable platform.

One person. One record.

Bring client information, clinical notes and communications together so teams can understand the whole journey.

Meet people where they are

Support clients through web chat, video, telephone, SMS, email and face-to-face interactions.

Built around your service

Adapt forms, clinical workflows and programmes to the way your organisation provides support.

A shared picture of every client

Dynamic Health® is MH Interactive’s web-based case management and electronic medical records platform for mental health services. It brings together clinical information, client relationships and contact-centre capabilities.

Recording interactions alongside each client’s clinical information helps teams provide continuity of support. People can access care through different channels while their service retains a connected record of that journey.

Support beyond the consulting room

The platform combines a public-facing client portal with tools for support staff and clinicians. Communication channels include individual web chat, group chat, video calling, whiteboarding, integrated telephone support, text messaging and email, alongside face-to-face care.

Online referrals, consent forms and questionnaires support the work before, during and after a contact. Clinical teams can connect these interactions to their notes and workflows.

Your programmes, your workflows

Dynamic Health® supports configurable clinical notes, forms, questionnaires and workflows. A service can represent different programmes, age groups and ways of delivering care within the platform.

Rostering and appointment capabilities help coordinate service availability. Reporting helps organisations understand the support they deliver and the communities they serve.

Integration and implementation

Our development work has included integration with Australia’s My Health Record, telephony and identity services, alongside conversion of data from third-party and legacy systems. We work with each organisation to establish the integrations and configuration its service requires.

Dynamic Health® has supported services in Australia and Europe, including eheadspace and Jigsaw Online. Explore our news archive for the history of the platform’s development.

Explore Dynamic Health® for your service

If you are reviewing your clinical system, contact us to explore whether Dynamic Health® fits your service’s workflows and communication needs. Arrange a conversation with our team.

Development history

From the Dynamic Health® archive.

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